MyStack Customer Privacy Notice

What Information We Collect, Use, and Why

We collect the following information to provide services and goods:

• Names and contact details
• Addresses
• Purchase or account history
• Account information

We also collect personal information for:

• Managing customer accounts
• Service updates or marketing
• Handling queries or complaints

Lawful Bases and Data Protection Rights

Under UK law, we must have a lawful basis for using your data. Your rights include:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent

Requests are processed within one month. Visit the ICO's website for more details.

Where We Get Personal Information From

We collect personal information directly from you.

How Long We Keep Information

We retain data only as long as necessary:

• Customer contact: 2 years
• Purchase records: 3 years
• Marketing consent: 2 years
• Employee records: 2 years post-employment
• Website analytics: 2 years
• Supplier contracts: 3 years post-contract
• CCTV footage: 2 years

After the retention period, data is securely deleted or anonymized. You may request deletion if data is no longer needed.

How to Complain

If you have concerns about data use, contact us:

Email: businessmystack@gmail.com

If unsatisfied, you may contact the ICO: